Cancellations/ Rescheduling

To cancel or change a class, you must email Due to limited seating, Greater Boston Safety Training requires you to cancel at least 48 hours before a scheduled class. If you have to cancel your course, we offer a 90% refund if you cancel before 48 hours because we cannot refund credit card processing fees. However, if you do not cancel before 48 hours, you will lose the payment for the course. For aquatics courses, please refer to our aquatics policy. For appeals, please write to Stacey Sherman, President, at

Rescheduling courses can be done by emailing We will not honor requests to reschedule blended classes within 24 hours of the start of the course if the online has not been completed. Greater Boston Safety Training will do its best to honor rescheduling requests but holds the right to deny any request. 

Blended Learning

Blended courses are designed for students to do a portion of the system at home. Once the student completes this portion, they receive a completion certificate to present to the classroom instructor. Please note that blended courses can take anywhere between 2-7 hours to complete depending on the course. 

Students will receive a welcome/registration email, or the instructor will register them for the course and email directions on accessing the online component. The instructor can see the progress on the course and if the course has been completed before the class. 

If the online component is not completed by the start of the course, the student will not gain entry to the skills portion of the class, and there will be no refund. The student may register for another class at a reduced fee of $30.  Please refer to our cancelation policy to cancel one of our blended courses.

No Show at class/ Late to Class

If a student does not show up to a scheduled class, there will be no refund. If the student has a verifiable good reason, please send us an email, and someone will respond to your request.

Please be aware that blended learning courses are condensed; therefore, please be prompt to the class. If the student is more than 15 minutes late, the instructor may ask the student to leave the class. 

Aquatic Class Policy (Lifeguarding/WSI)

We hold our courses in various settings with our aquatic classes, including indoor pools, outdoor pools, lakes, and ocean fronts. When dealing with an outdoor environment, the water can be cold, and the weather can be less than ideal. We understand, but as lifeguards and swim instructors, you will have to work in unideal conditions. When registering for an outdoor course, make sure you bring appropriate attire (wear warm clothes, water shirts, wet suits). We will not cancel a class unless it is thundering and lightning or we physically can’t continue to do so for the safety of the students and instructors. In that case, we will cancel that day but continue the course as typically planned the next scheduled day and hold a make-up class day.

If a student fails the pre-course session or does not meet the requirements for certification, there will be no refunds. For appeals, please write to Stacey Sherman, President, at


The course you are attending may include physical activity and emotional stress. If your physician has recommended that you avoid strenuous exercise, this might not be the course for you, CPR, First Aid. Lifeguarding and Water Safety can be hard work! If you have a medical or cardiac history that may aggravate, you should check with your healthcare provider before taking this course.

Universal precautions and barrier devices are used in all classes. If you have any infectious disease or illness, it may be better to reschedule to another class when you are well.

All participants are expected to practice and perform the hands-on skills necessary in each course. Accommodations for injury or well-being may include but are not limited to: placing mannequins on tables or chairs or restricting the number of practice repetitions. This course is not for you if you cannot physically perform any of the required hands-on practical skills.

The American Heart Association, American Safety, and Health Institute, and American Red Cross all vigorously promote knowledge and proficiency in CPR AED, First Aid, and Lifeguarding and have developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by these organizations, and any fees for such a course do not represent income.

Registration and attendance at this class imply your understanding of the above information and consent to release the instructor and Greater Boston Safety Training from any liabilities involved.

The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose. The use of these materials in an educational system does not represent course sponsorship by the AHA. Any fees charged for such a course, except for a portion of fees needed for AHA course materials, do not represent income to the AHA.